Privacy Policy

1. definition of personal information

We define all information that can identify a specific individual, such as name, address, telephone number (including cell phone/PHS), e-mail address, gender, and date of birth, as personal information.

2. Purpose of acquisition and use of personal information

We will acquire personal information by fair and appropriate means, and will collect and use personal information only to the extent necessary for customers to use the following services provided by us.

• Services on the Web Site
• Activity Reservations and Inquiries
• Accommodation Reservations and Inquiries
• Car Rental Reservations and Inquiries
• Restaurant Reservations and Inquiries
• Inquiries about information provision
• word-of-mouth posting
• Various Questionnaires
• Contact with customers (e.g., when required to respond to customer inquiries, etc.)
• Marketing statistical research on our services
• Other operations deemed necessary by the Company for the operation of the service

3. Disclosure and provision to third parties

We will not disclose or provide your personal information to third parties except in the following cases. Provision of personal information to a subcontractor does not constitute disclosure or provision to a third party.

• When providing information to the operator to the extent necessary for tour reservations
• When we have obtained the consent of the customer himself/herself
• When disclosure or provision is required by law
• When it is necessary to cooperate with the national or local government in the execution of public affairs, and obtaining the customer's consent may interfere with the execution of such affairs.
• When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the customer's consent.

4. Supervision of subcontractors

If we determine that we are trustworthy, we may entrust the disclosure or management of personal information as part of our business to a subcontractor with whom we have concluded a nondisclosure agreement (regarding the handling of personal information). In such cases, we will supervise the subcontractor to ensure that the customer's personal information is handled in accordance with the relevant laws and regulations and this Privacy Policy.

5. Appropriate management of personal information

In addition to providing appropriate in-house training for directors and employees regarding the handling of personal information, we have established a certain retention period for all personal information in order to ensure the smooth operation of our services, and after such period, we will dispose of such information in an appropriate manner with due care. After the said period, the information will be disposed of in an appropriate manner with due care.

6. Outsourcing of Personal Information Processing

When outsourcing personal information processing, we will select and contract with a vendor that meets sufficient standards for the protection of personal information to ensure that the information is handled appropriately.

Compliance with relevant laws and regulations

We will comply with all applicable laws and regulations regarding personal information, conform our personal information protection policy to such laws and regulations, and handle personal information in accordance with the stipulations.

8. Future Privacy Protection Initiatives

We are committed to continuous improvement in the protection and handling of personal information.

December 2017 Established.

For inquiries, please contact

For inquiries regarding our privacy policy, please contact the following
ShumMaKe Corporation
Phone:050-5434-3473