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[1] In the case of payment by credit card

If you apply with ◼︎ credit card, the actual payment (debit) will be confirmed after your participation in the tour, etc. Therefore,No debit is made at the time of application.

◼︎Some credit card companies may require that when you register your card information with them, you will receive a "Unconfirmed statement of accountPlease be assured that this is not an actual debit.

◼︎ In addition, according to the specifications of 3D Secure (Identity authentication service), the "11 yenSmall amounts, such as a "credit card charge", may appear on your statement. Please be assured that this is to confirm the validity of your card and will not actually result in a debit.

⚠️ Please note: "Appeared on your statement = debitedWe have received many inquiries that have been misinterpreted as

Credit card transactions are usually settled at a later date in a lump sum. The amount used will not be debited immediately.

For more information about your detailed usage,Please contact your credit card company directly.Please note that we are unable to look up your credit card information on behalf of your credit card company. We are unable to check on behalf of the credit card company (to protect your personal information).

(2) In the case of payment by debit card or prepaid card

If you use a ◼︎ debit or prepaid card, the debit will occur immediately upon application.
If the reservation is cancelled,Automatic refund processingPlease be assured that we will do the following

The timing of the refund will vary depending on your credit card company and financial institution.

Please contact your credit card company directly at ◼︎ for detailed usage information. We are unable to check on behalf of the credit card company (to protect your personal information).

◼︎ until the credit card refund process is complete,Usually 1-2 monthsIt will take time. However, this is only a guideline and will vary depending on the processing status of the credit card company.

◼︎We may not be able to refund your money due to the closing date of the credit card you have signed up for.From the following monthThe number of rooms may be

Cancellation policies vary by plan.
For more information, please refer to the "Plan" section on each plan page.Course Content and DetailsYou can find it at the bottom of the "Terms and Conditions of Use" or in the notes.

alreadyReservedPlease check the contents of the e-mail for those who are
If you have any questions, please contact us,Guide in charge as indicated in the emailPlease contact us directly at

Age restrictions are set for each activity. For details, please refer to the "Age Limitations" located at the bottom of each plan page.Course Content and DetailsPlease check the "∗" section.

note (supplementary information) symbolSafety Management ReasonsPlease note that due to the age limit for this event, we ask that those who are not in the target age group not participate in the event. Thank you for your understanding.

Some activities may be held even in the event of rain, subject to safety confirmation. Even if it is not raining, activities may be cancelled at the discretion of the guide due to weather or river conditions (no cancellation fee will be charged in the event of cancellation).

alreadyFor those who have already made a reservationPlease contact the guide in charge directly as indicated in the e-mail regarding